Winch the Wombat: Recovery
Support
Need a hand? Email support@hekticlabs.com. We read everything.
Email usI lost my progress.
If your phone's backup is on, it comes back on a reinstall, or on a new phone signed in to the same Google account. If your backup was off, it can't be brought back, sorry.
It won't install on my phone.
The game needs a phone about as capable as a Galaxy S10 or newer, and doesn't run on tablets yet. More phones are coming after testing.
I think a stretch is broken, or it won't let me through.
Thanks for telling us. Every stretch has been checked and can be finished, but some of them hide what they need well. Tap the radio while you play to see Gavin's way, or come back to it fresh.
If you still think something's wrong, send us the stretch's name and a screenshot and we'll look.
Your privacy
The game asks for no account and sends nothing from your phone. The whole story is in the privacy policy.